Question 1

What are your shipping charges and how do you handle shipping?

Accepted Answer

We charge $15.00 shipping for any orders under $75.00. This covers 2-3 day express delivery (USPS mostly, but also UPS or FedEx at our choice) to most addresses in the mainland US to minimize the chance of your chocolate melting. This charge also includes special packaging with multiple layers of insulation, bubble wrap, or thick styrofoam type boxes and ice packs (in hot summer weather). Orders over $75.00 receive the same shipping times and packaging for free.

Question 2

Do you offer local delivery and pickup?

Accepted Answer

Yes, we have local pickup and local delivery options. Twice a week (days and times vary), we make local deliveries up to 10 miles from our location in Idaho Falls. If you order and choose this option, it will take us a few days to deliver. Delivery charge is $10.00. FREE delivery to your home is included with purchase of $75.00 or more. Alternatively, you may select FREE pick up at our local shop anytime during business hours for any order amount, even less than $75.00.

Question 3

Do you really make your own chocolate?

Accepted Answer

Yes! While some companies melt existing chocolate and add flavors to it, we make our chocolate from scratch. We buy the cocoa beans from around the world, roast them, crack them, and winnow them into 'nibs'. The nibs are combined with varying amounts of cocoa butter, milk, and sugar (or sugar alternative Allulose for sugar-free/keto chocolate varieties). Note: Our dark chocolate bars do not include milk.

Question 4

Do most chocolatiers and chocolate shops make their own chocolate?

Accepted Answer

No. Actually, almost none of them do. Nearly all chocolate is made from beans roasted and refined by only a handful of large manufacturers. Chocolatiers, 'chocolate dippers,' and makers of chocolate products like clusters, pralines, etc., buy chocolate in bulk and re-melt it and then use it for their creations. Thor's Chocolate is committed to always producing our products from the bean to the bar with no shortcuts.

Question 5

Can you tell me about your ingredients?

Accepted Answer

Cocoa beans: sourced sustainably from Belize, Uganda, Ghana, Ecuador, Haiti, Guatemala, and other tropical regions. Cocoa butter: mainly from Ecuador, ethically sourced. Sugar: regular table sugar from Idaho-grown sugar beets. Whole milk powder: from U.S. dairy farms for creamy texture. Whey protein powder: isolate or concentrate for keto-friendly chocolate. Whole cream powder: for sugar-free products. Fruit flavors: real freeze-dried fruits and natural concentrated extracts without artificial flavoring.

Question 6

Are your ingredients non-GMO or organically certified?

Accepted Answer

Although some ingredients are, our focus is on producing the best-tasting chocolate at an affordable price. Beans are ethically and sustainably sourced and sometimes organic. Sugar and milk powder are sourced locally.

Question 7

Why Thor?

Accepted Answer

Because he eats our chocolate and loves it. So does the rest of Asgard. And so should you. And he's fun. We like fun.

Question 8

What's your charity thing?

Accepted Answer

We donate a portion of sales to charity. We are excited to give back to the community and other charities worldwide.

Question 9

Where are you physically located?

Accepted Answer

Thor's Chocolate, 6205 W. 65th S., Idaho Falls, ID 83402. Please note that we don't have a retail store at that location, but we can arrange for pickup of orders if you contact us through the site.

Question 10

Where can I purchase your products in person?

Accepted Answer

Please check our website for a list of retail partners.

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